01
The improvement we are making
We categorize the intention of the consultation and define what information each tour needs. An application for a group will have commercial follow-up; a reservation will need to confirm conditions and availability.
DIGITAL TRANSFORMATION · CORDOBA
Digital transformation in Almodóvar del Río
Digital transformation in Almodóvar del Río: respond and follow up visitor consultations. We analyze the tour, put forward a first test and accompany your team.
A RECORRID FOR YOUR NEGOTIE
Respond and follow-up to visitor consultations
Orientation scenario for a tourist or experience business that receives requests before a visit in Almodóvar del Río. A consultation on dates, groups or conditions can come from different channels. If the answer is not linked to the visitor's interest, the budget requests are mixed with confirmed reservations and information questions.
This scenario is a diagnostic proposal, not a client case or an affirmation about all the local companies. The scope, tools and indicators are agreed after you know your business.
Meet Win InnovationDIAGNOSTIC · PILOTO · REVISION
A concrete proposal to start with.
02
How to test the route
We would test a request for a change of date group, request an additional service and must confirm a revised proposal before booking.
03
What to see next
We would observe unanswered group requests and proposals whose availability or conditions have not been confirmed at the close of the reservation.
_
Respond and follow-up to visitor consultations
This could pass information between the stages of the proposed process. The specific diagnosis of the data and the persons involved.
Group consultation
Point of entry of the application or work.
Proposal
The consultation collects the useful data to prepare the offer.
Availability
The changes review availability and conditions.
Reserve
The closure identifies the proposal that has been confirmed.
_
From work scattered to a shared journey.
It slides to compare the two ways to organize this process. It's a guiding example, adjustable to your tools and your team.
BEFORE · DISPOSAL INFORMATION
Group consultation
Teach the message
Information questions and group requests are mixed.
Modify the offer
Date and additional services change in conversations.
Confirm without context
The reservation may lose the revised conditions.
The next step requires retrieving information between people and tools.
_
Group consultation
Classify interest
The consultation collects the useful data to prepare the offer.
Validate the proposal
The changes review availability and conditions.
Accept the reservation
The closure identifies the proposal that has been confirmed.
The proposal maintains the necessary decisions and context to continue.
Drag the control or use the keyboard arrows.
WIN INNOVATION SERVICES
Services that can be involved in this tour.
MUNICIPIO UBICATION
Almodovar del RíoCordoba.
Open the tab of Almodovar del Río in Google Maps to check your location.
Questions about this process.
Can the form distinguish group consultations?
Yes, when the requested data help prepare a response: date, group size and interest service. It is avoided to request information that will not be used in the next step.
Should all consultations be automatically answered?
Simple questions can have a definite path. Changes in conditions, group proposals or unconfirmed availability should reach a person before issuing a binding response.
_
Does this tour fit your company in Almodóvar del Río?
Tell us what tool you use and in what step the work is stuck. We can review the starting point before defining the implementation.
We checked your starting point Explore digital transformation in Win Innovation