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The improvement we are making
We define a common agenda with criteria for booking, cancellation and confirmation. We separate the data needed to coordinate the citation of sensitive information that requires permits and a specific treatment.
DIGITAL TRANSFORMATION · CORDOBA
Digital transformation in Spain
Digital transformation in Cabra: coordinate appointments, availability and attention. We analyze the tour, put forward a first test and accompany your team.
A RECORRID FOR YOUR NEGOTIE
Coordinate appointments, availability and attention
Guidance scenario for a professional centre or service company working on appointments in Cabra. Consultations can be received by phone and web while availability is maintained on another agenda. A reprogramming requires a number of people to be informed and can leave gaps or contradictory confirmations.
This scenario is a diagnostic proposal, not a client case or an affirmation about all the local companies. The scope, tools and indicators are agreed after you know your business.
Meet Win Innovation ↗DIAGNOSTIC · PILOTO · REVISION
A concrete proposal to start with.
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How to test the route
We would test a reservation, a professional change, a cancellation and the recovery of a gap without doubling the original quote.
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What to see next
We would review duplicate reserves and unconfirmed exchange notices, avoiding promising a reduction in absences without measuring them.
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Coordinate appointments, availability and attention
This could pass information between the stages of the proposed process. The specific diagnosis of the data and the persons involved.
Request for appointment
Point of entry of the application or work.
Availability
The application uses the agreed availability.
Confirmation
The change conserves professional, strip and confirmation.
Attention
Each person can consult the current appointment and its permissions.
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From work scattered to a shared journey.
It slides to compare the two ways to organize this process. It's a guiding example, adjustable to your tools and your team.
BEFORE · DISPOSAL INFORMATION
Request for appointment
Note a request
Telephone and web do not necessarily consult the same agenda.
Change the schedule
The amendment requires separate warnings.
Check the assistance
The team must check the current reserve.
The next step requires retrieving information between people and tools.
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Request for appointment
Consult an agenda
The application uses the agreed availability.
Reprogramming with criterion
The change conserves professional, strip and confirmation.
Coordinate attention
Each person can consult the current appointment and its permissions.
The proposal maintains the necessary decisions and context to continue.
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WIN INNOVATION SERVICES
Services that can be involved in this tour.
MUNICIPIO UBICATION
GoatCordoba.
Open the tab of Goat in Google Maps to check your location.
Questions about this process.
Can you book it from the web without doubling the agenda?
It should be checked where the availability comes from and how a strip is blocked. The online booking also needs to solve modifications, cancellations and concurrence of applications.
What data should a date collect?
Only those necessary to coordinate the agreed service. If the business treats particularly sensitive information, access, channels and conservation are reviewed before incorporating it into an automation.
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Does this tour fit your company in Cabra?
Tell us what tool you use and in what step the work is stuck. We can review the starting point before defining the implementation.
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